Your Privacy

Mot play's Privacy Policy — Your data, our responsibility

Mot Play believes your personal information should be completely secure. This policy transparently explains what data we collect, how we use it, and how we protect it.

Last Updated: January 2026
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By using the Mot Play platform, you agree to this Privacy Policy. Your personal information will never be sold to any third party.

Why Is Your Data Safe with mot play?

A quick overview of the key pillars of our privacy policy

Encrypted Data Storage

All your data is stored with AES-256 encryption. No unauthorized party can access your information.

No Data Selling

We never sell your personal information to any third-party advertisers or data brokers.

SSL-Secured Connection

All Mot Play pages are secured with SSL/TLS certificates. Every communication between your device and our servers is encrypted.

Your Control

You can view, correct, or request deletion of your information at any time. Your data belongs to you.

Restricted Access Policy

Only authorized staff can access your data — and only when strictly necessary.

You will be notified in the event of a breach

In the event of a data breach, we will notify affected users by email within 72 hours.

1. Introduction

Welcome to Mot Play's Privacy Policy. This policy explains how Mot Play (motplay.biz) collects, uses, stores, and protects your personal information.

We believe transparency is the best policy. That's why this Privacy Policy is written in plain, clear language — no complex legal jargon. By using the mot play platform, you agree to this Privacy Policy.

Protecting your privacy is not just a legal obligation for us — it's an ethical responsibility. Every user's data is treated as a trust.

This policy applies to: Across the Mot Play website, mobile app, and all our digital services — regardless of the device you use to interact with us.

2. What Information Do We Collect?

Mot play collects your information in several ways. Here's a full breakdown:

a) Information you provide directly:

  • Name, date of birth, gender
  • Email Address & Phone Number
  • Current address & postal code
  • National ID or passport number (for KYC verification)
  • Payment details (Mobile Pay/Nagad number, bank account)
  • Security question answers

b) Automatically Collected Information:

Data Type Why it's collected
IP AddressSecurity & Fraud Prevention
Device Type & OSService Optimization
Browser type & versionTechnical support
Session duration & pages visitedUser Experience Improvement
Transaction HistoryFinancial records & dispute resolution
Gaming Activity LogsResponsible Gaming Monitoring

3. How Do We Use Your Information?

Mot Play uses your information only for specific, transparent purposes:

  • Account Management: To handle registration, login, and account security.
  • Service Delivery: To manage gaming, betting, deposit, withdrawal, and bonus services.
  • KYC Verification: To verify age and identity and protect minors.
  • Financial Transactions: For payment processing and anti-money laundering compliance.
  • Customer Support: For resolving your complaints and queries.
  • Security: To detect and prevent fraud, hacking, and illegal activity.
  • Responsible Gaming: To identify signs of addiction and provide timely support.
  • Promotions: To send you relevant offers based on your preferences (you can opt out at any time).

We never share your information with third parties for advertising purposes. Your data is only used for the specific purposes for which it was collected.

4. Data Sharing & Third Parties

Mot play does not sell your personal information. However, limited data sharing may occur in specific circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to complete transactions.
  • Identity Verification Services: With licensed verification agencies to confirm KYC.
  • Legal Obligations: Under a court order or government directive — and even then, only the minimum necessary information.
  • Technology Partners: Server, cloud storage, and cybersecurity providers — all bound by NDA.
  • Group Companies: Our affiliated companies, solely for the purpose of improving our services.

All third-party partners are required to comply with Mot Play's privacy standards. They are not permitted to use your information for their own purposes.

5. Cookies & Tracking Technologies

Cookies and similar technologies are used on the Mot Play website and app. These fall into three categories:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferred language, theme, and similar settings.
  • Analytics Cookies: Used to measure website performance. These can be turned off.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of some services.

We do not use third-party advertising tracking cookies. Your gaming habits are never tracked outside the platform.

6. Data Retention Period

Mot play retains your information only for as long as necessary — no longer:

Data Type Retention period
Account Information5 years after account closure
Financial Transaction Records7 years as required by law
KYC documents5 years after account closure
Customer Support Conversations3 years
Login & session logs1 year
Marketing preferencesUntil consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized.

7. Security Measures

Mot Play has implemented a range of technical and organizational measures to keep your data secure:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • AES-256 Database Encryption: Data at rest is protected too.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Firewall & DDoS Protection: To protect our servers from external attacks.
  • Regular Security Audits: Regularly audited by third-party experts.
  • Staff Training: All staff are trained in data protection.
  • Limited Access Policy: Only authorized personnel have access to specific data.

Please keep in mind that no one can guarantee 100% security on the internet. That's why we encourage you to keep your password strong and never share it with anyone.

8. Your Rights

As a Mot Play user, you have the following rights:

1
Right to Access Information

You can request to know what information we hold about you at any time.

2
Right to Rectification

If any of your information is incorrect, please contact us to have it corrected.

3
Right to erasure

After account closure, once any legal retention obligations have expired, you may request that your data be deleted.

4
Right to object to processing

You may object to marketing communications or certain types of data processing.

5
Right to Data Portability

You may request a copy of your information in a readable format.

To exercise these rights support@motplay.biz. We will respond within 30 days.

9. Children's Privacy

Mot Play strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child is using Mot Play, please contact support@motplay.biz immediately.

10. Privacy Policy Updates

Mot Play may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

It's a good habit to check this page from time to time.

11. Contact Us

For any privacy-related questions or requests:

  • Email: support@motplay.biz
  • Live Chat: Available 24/7 via website or app
  • Response Time: Usually within 24 hours; up to 30 days for complex matters

Protecting your privacy is our top priority. If you have any concerns, don't hesitate to reach out.

Secure Platform

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Your privacy is always protected at mot play. Register with confidence and enjoy the best online gaming experience in Bangladesh.

By registering, you Terms & Conditions and Privacy Policy.

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